1. Safety policy and objectives
1.1 Management commitment and responsibility
The governance framework defines the full set of management commitments and accountabilities. Safety is a core commitment;
but it is a mistake to treat it in isolation. Safety is not an add-on. Managing safety in the context of the organization’s general
commitment to safe, legal, and ethical operation also resolves, at the top level, the risk of conflicting objectives.
1.2 Safety accountabilities
In addition to the general terms of reference defined for the accountable manager and for the safety committee, details
accountabilities and responsibilities are defined automatically by cross-reference to the policies, procedures, and other documentation
elements within the system. Procedural changes are automatically linked to the positions and teams with corresponding accountability.
1.3 Appointment of key safety personnel
The definition of positions, and the appointment of personnel to fill those positions, is automatically tracked to enable
the organization to demonstrate the hierarchy of authorities and to show that the SMS manager does not have conflicting responsibilities.
1.4 Coordination of emergency response planning
The procedure management system provides a standard framework for planning and response activities, with mechanisms for
scheduling, testing, and regular review. The framework imposes discipline on the coordination of, and boundaries between, activities and processes across
the organization as a whole.
1.5 SMS documentation
The safety management system is a defined subset of the Kesteven Management Documentation documentation system as a whole. The system provides the
full complement of document control services: version control, change history, retained archives, version comparison, timed review notifications, review records.
2. Safety risk management
2.1 Hazard identification
The management action system provides a standard, systematic method for recording identified hazards, incidents, non-conformances, and other
actionable events. Records are gathered confidentially, registered, tracked to close-out with escalation to senior management if required, and regularly reported.
2.2 Safety risk assessment and mitigation
The risk management framework, typically based on ISO 31000, provides a simple and consistent method for recording, assessing, and
managing risk in the organization.
3.1 Safety performance monitoring and measurement
In addition to the direct monitoring and measurement of the organization’s safety performance indicators provided as part of the risk management
framework, the system can also provide metrics on the robustness—and related risk implications—of the organization’s decision-making.
3.2 The management of change
Change management is an integral part of the system continual improvement system. All content changes are tracked, with a requirement that
content owners certify that changes have been appropriately reviewed, certified, and approved before being issued for use. The decision control system
provides a structured method for determining what reviews and certifications are required in each case.
3.3 Continuous improvement of the SMS
The system cannot force managers to review their systems and processes; but it can remind them to do so, and record and report
their actions. The system’s immediate feedback loop encourages close collaboration between managers, end-users, and auditors, leading to regular
review and update. Managers are judged on the performance of the personnel who report to them. End-users will not be committed to following the documented
procedures unless their managers are equally committed to the continual improvement of that documentation.
4.1 Training and education
4.2 Safety communication.
The system as a whole is directed to providing personnel with the information they need to do their work safely and effectively. It
also provides a single source of truth to ensure that personnel do not receive conflicting instructions or find themselves
working towards incompatible objectives.