Articles

The term ‘corporate governance’ is used with a wide variety of meanings. It’s taken for granted that ‘good governance’ is a good thing, and intuitively we expect a well-governed organization to perform better. But without agreement on what the term means, it’s hard to make sense of the measures and comparisons, and it’s hard for managers to know what, if anything, they are expected to do. Here are some of the things people refer to when they write about ‘corporate governance’.

The core purpose of an organization’s knowledge management — its system for creating, maintaining, and communicating the policies and procedures — is to provide employees with the information they need to do their work.

Most organizations have a terrible time with their policy and procedure documentation. Most corporate documentation is ugly, boring, too long, and poorly organized. And usually, somewhat out-of-date. Here are some of the reasons.